Privacy Policy BEAS Plus Kota Bandung

Diskominfo Kota Bandung built the BEAS Plus Kota Bandung app as a Free app. This SERVICE is provided by Diskominfo Kota Bandung at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at BEAS Plus Kota Bandung unless otherwise defined in this Privacy Policy.

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Internet, Network Access, Storage. The information that we request will be retained by us and used as described in this privacy policy.

Our app collects and uses your precise location data (GPS and network-based location) when the app is in use (foreground). The location data is collected and used for the following purposes:

When We Collect Location Data: Location data is collected only in real-time when you actively use the assistance features within the app. We do not collect your location when the app is closed or running in the background.

How We Store Location Data: The location data is transmitted via secure encrypted connections and temporarily stored on our secure servers solely to provide the service functionality described above. All location data is automatically and permanently deleted from our systems within 24 hours of collection.

Sharing Location Data: Your location data may be shared with our mapping service provider (Mapbox) solely for the purpose of rendering maps and providing navigation features. Mapbox's collection and use of data is governed by their privacy policy available at Mapbox Privacy Policy.

Control Over Location Data: You can control location access through your device settings at any time. Disabling location permissions will prevent the app from accessing your location, but this may limit certain features that require location data. You can also stop all location data collection by uninstalling the application.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. However, location data specifically is automatically deleted from our systems within 24 hours of collection.

If you'd like them to delete User Provided Data that you have provided via the Application, please contact them at android@diskominfo.bandung.go.id and they will respond in a reasonable time. Also you can contact us to delete your account and personal data by this contact form link Diskominfo Kota Bandung.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at android@diskominfo.bandung.go.id.